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Who are the People Behind ITG's Products and Services?
Shai Robkin
President and Chief Executive Officer
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Shai is the Integrated Technology Group’s founder and visionary. In 1984, he, together with his wife, Judy, acquired ITG’s parent company, Vernon Library Supplies, Inc. (founded in 1973) that, under their stewardship, has compiled an impressive track record for customer service excellence and innovative products. In 1990, Shai began steering the company towards the development of material flow management technology solutions for the library industry, leading to the creation of ITG in 2004.
Because of his expertise on the subject of RFID in libraries, Shai is often a featured speaker at library conferences across the United States. Along with two librarians whose libraries are customers of ITG, Shai co-authored the first book on Library RFID technology entitled, Radio Frequency Identification Handbook for
Librarians, published by Libraries Unlimited in March, 2007.
Education:
University of North Carolina at Chapel Hill, BA in Economics
Georgia State University, MBA in Marketing
Hometown:
Atlanta, GA |
Scott Hackstadt
Chief Technology Officer
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As the head of Information Technology, Scott is focused on supporting all technology that goes into ITG’s product line. Scott has extensive experience in implementation and support of self-checkout solutions for libraries, including interfacing with all major Integrated Library (ILS) Systems, RFID technologies, and emerging technologies. Scott provides technical direction for new product development, keeping his watchful eye on what’s up and coming for libraries in the future.
Education:
University of Alabama, Bachelor of Science in Microbiology
University of Alabama, Master of Business Administration (MBA)
Hometown:
Birmingham, AL |
Ken Evans
Vice President, Sales
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Ken Evans has been Vice President of Sales for ITG since September 2007. He brings over 25 years of world wide solution sales and customer support experience with the Hewlett-Packard Company to ITG. Ken's focus is to increase market penetration while assuring our customers’ satisfaction with their ITG solutions and maximizing their return on investment.
After finishing his tour in the military, Ken completed his engineering degree at the University of South Florida in Tampa, Florida. He then spent 28 years in various management roles around the globe. Ken and his wife Suzanne have four children and three grandchildren with one more expected soon. He and his family are avid boaters and spend most of their spare time enjoying anything related to being in, on, or near the water.
Education:
Engineering, University of South Florida
Home town:
Melbourne, FL |
Amy Thropp
Vice President, Customer Care
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Amy brings over 30 years of IT, product development, and project/product management experience to ITG. She is responsible for all product support, installation, and training. Previously, Amy was VP of Marketing at ITG.
Before ITG, Amy served for five years as Product Director, for ThinkSmart Performance Systems, and for four years as Director of Information Systems for Bianco Hopkins & Associates. She spent the 20 prior years in independent consulting and project management positions—heading development projects for Prentice Hall Professional Software, Wells Fargo, Trammell Crow Residential, Premier Appraisal Systems, Global Software, and others.
Education:
Certified Quality Analyst designation
BA from Berklee College of Music
Hometown:
Hillsdale, NJ |
David Denton
Vice President, Product Development
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David is ITG’s chief software architect and engineer, leading our development team. With seven years experience developing systems for libraries, David has played a key role in the development of all of ITG’s solutions. David provides the impetus for enhancements to existing products as well as for future product development. His pursuit of excellence has led to virtually problem-free applications for our library customers across North America.
Education:
Clayton State College
Hometown:
Sugar Hill, GA |
Craig Chandler
Vice President, Operations
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Craig oversees product manufacturing and development of returns and sorting systems. He has fifteen years management experience in logistics and procurement. Prior to joining ITG, he spent four years with FedEx, focusing on conveyor systems for small package handling. Craig’s background in and understanding of automated materials handling uniquely qualifies him to drive the development of our AMH solutions. Craig works closely with customers to ensure that our products work well in real-world library situations.
Education:
University of Arkansas
Hometown:
Houston, TX |
Jeff Carey
Vice President, Finance
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Jeff has a wide range of management and business experience, having previously served as controller of a large hotel, public relations manager of a bank, and Director of Marketing of an advertising service company. Jeff manages ITG’s back-office operations.
Education:
Baptist Bible College of Pennsylvania, Bachelor of Science
Hometown:
Des Moines, IA |
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"Both our staff and patrons have enjoyed multiple benefits, even more than we anticipated, since ITG installed the RFID technology. It has freed up our staff tremendously so they can go out into the library and help patrons. Our staff is no longer limited to the circulation desk and our patrons enjoy using the new technology.”
Nick Fogarty
Former Library Director
Sequoyah Regional Library System
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