ITG RFID™: Smart, Flexible, Innovative Solutions

ITG RFID™ offers libraries the industry's most powerful suite of library automation products, enhancing the patron experience and freeing staff to assist patrons instead of performing repetitive tasks. RFID technology combines item identification and security in a single tag which allows self-checkout stations, security gates, sorting systems and other processes to identify titles, communicate with a library's ILS and activate or deactivate security with a single read of the tag.

ITG's RFID systems are designed to communicate with staff and with each other for an unprecedented suite of messaging, reporting and network configuration options we call ITGConnected™. But because we are committed to interoperability, we also make it easy to combine our hardware or software with that of other vendors. In fact, when libraries begin replacing components of RFID systems they purchased from other vendors, they invariably turn to ITG. We're not embarrassed to note that if ITG is not a library's first choice for RFID, it's nearly always its second.

RFID Features

Enhanced Customer Service and Self-Service

• Reduce time spent checking materials in and out
• Streamline the process of returning materials to their proper shelf locations
• Enhance patron privacy
• Improve shelf management and organization
• Increase staff availability to patrons
• ITG features a user-friendly, intuitive graphic interface for self-checkout designed in partnership with NCR, the world leader in self-service research and development

A Safer and More Satisfying Work Environment for Staff

• Allows staff to maximize expertise, deliver better service to patrons
• Ease of use and time savings make patrons want to use self-service
• Reduced materials handling by staff reduces work-related injuries
• Improves morale and productivity while reducing library operating costs

Superior Security of Library Materials

• RFID electronic article surveillance (EAS) gives loss prevention systems more power
• When used with ITG ExitWatch™ software, can identify titles of items setting off alarm
• Can also identify person removing materials through interface with CCTV

Improved Collection Organization and Management

• Item information stored on RFID tag can be electronically read for faster inventories, OR
• As part of regular shelf management to ensure items are in proper location
• Find items when they are not where they should be
• Protect library's collection by ensuring security is active on all items